Outage impacting Intercom Anywhere and Mobile App Remote Connections
Incident Report for Snap One
Resolved
This incident has been resolved.
Posted Sep 12, 2020 - 21:07 EDT
Monitoring
A fix has been implemented and we monitoring the results.
Posted Sep 12, 2020 - 20:57 EDT
Update
We are continuing to investigate this issue.
Posted Sep 12, 2020 - 20:50 EDT
Investigating
We are currently investigating an outage impacting Intercom Anywhere and mobile apps (AA)
Posted Sep 12, 2020 - 20:25 EDT
This incident affected: End-Customer Services Health (Service: Control4 Access Anywhere, Service: Control4 Intercom Anywhere).