Intercom Anywhere Planned Outage and Service Improvement

Scheduled Maintenance Report for Snap One

Completed

Cloud Services has just successfully upgraded IA to support IPv6. Initially, IA on mobile devices may experience errors when connecting to the project because the mobile device has cached the DNS. A restart of the mobile device clears the cache and IA should connect successfully after that restart. No action is needed with the touchscreens.

Posted Aug 06, 2020 - 00:59 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 06, 2020 - 00:04 EDT

Scheduled

Intercom Anywhere is undergoing scheduled maintenance at this time.

Posted Aug 04, 2020 - 12:07 EDT

This scheduled maintenance affected: End-Customer Services Health (Service: Control4 Intercom Anywhere).