Investigating - We are currently investigating issues with the initial setup of the Google Nest driver with Control4
Sep 16, 13:53 MDT
Update - We are continuing to fix this issue.
Aug 21, 13:36 MDT
Update - While we're troubleshooting this issue, we have disabled IPv6 connections with IA. No ETA yet on when IPv6 will be re-enabled.
Aug 15, 14:04 MDT
Identified - Customers connecting to Intercom Anywhere remotely using their mobile connections with IPv6 experience an issue where they need to try connecting three times before they're allowed in the app.
Aug 15, 11:22 MDT
Investigating - We are currently investigating an issue with Intercom Anywhere where calls won't connect for some customers.
Aug 15, 08:53 MDT

About This Site

Status of Control4 web sites and services.

AccessAnywhere and 4Sight Services ? Operational
90 days ago
99.87 % uptime
Today
customer.control4.com Operational
90 days ago
98.84 % uptime
Today
my.control4.com ? Operational
90 days ago
98.79 % uptime
Today
Alexa ? Operational
90 days ago
99.58 % uptime
Today
Google Assistant ? Operational
90 days ago
99.58 % uptime
Today
Storage Service ? Operational
90 days ago
100.0 % uptime
Today
www.control4.com Operational
90 days ago
99.83 % uptime
Today
dealer.control4.com ? Operational
90 days ago
100.0 % uptime
Today
dealer-emea.control4.com ? Operational
90 days ago
100.0 % uptime
Today
forums.control4.com ? Operational
90 days ago
100.0 % uptime
Today
API services ? Operational
90 days ago
99.92 % uptime
Today
When >> Then ? Operational
90 days ago
99.58 % uptime
Today
Drivers ? Degraded Performance
90 days ago
100.0 % uptime
Today
Intercom Anywhere Operational
90 days ago
96.13 % uptime
Today
Remote Composer Pro Operational
90 days ago
99.92 % uptime
Today
Weather ? Operational
90 days ago
100.0 % uptime
Today
Updates Service ? Operational
90 days ago
100.0 % uptime
Today
BakPak ? Operational
90 days ago
100.0 % uptime
Today
Composer Express ? Operational
90 days ago
99.92 % uptime
Today
Web Frontends Operational
90 days ago
99.58 % uptime
Today
forms.control4.com ? Operational
90 days ago
100.0 % uptime
Today
triadspeakers.com ? Operational
90 days ago
99.04 % uptime
Today
dealer.pakedge.com ? Operational
90 days ago
99.71 % uptime
Today
Mobile Apps Operational
90 days ago
99.99 % uptime
Today
iOS 3.x Main Mobile App ? Operational
90 days ago
99.99 % uptime
Today
iOS 2.x Main Mobile App ? Operational
90 days ago
99.99 % uptime
Today
Android 3.x Main Mobile App ? Operational
90 days ago
99.99 % uptime
Today
Android 2.x Main Mobile App ? Operational
90 days ago
99.99 % uptime
Today
iOS IA Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Android IA Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 21, 2020

No incidents reported today.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Resolved - This incident is resolved.
Sep 16, 09:42 MDT
Investigating - We are currently investigating an issue with the AppleTV driver not integrating successfully with some controllers.
Sep 11, 09:27 MDT
Sep 15, 2020
Resolved - This incident has been resolved.
Sep 15, 19:05 MDT
Update - We are continuing to investigate this issue.
Sep 15, 14:49 MDT
Investigating - Engineers are currently investigating
Sep 15, 14:46 MDT
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020
Resolved - This incident has been resolved.
Sep 12, 19:07 MDT
Monitoring - A fix has been implemented and we monitoring the results.
Sep 12, 18:57 MDT
Update - We are continuing to investigate this issue.
Sep 12, 18:50 MDT
Investigating - We are currently investigating an outage impacting Intercom Anywhere and mobile apps (AA)
Sep 12, 18:25 MDT
Sep 11, 2020
Resolved - This incident has been resolved.
Sep 11, 22:10 MDT
Investigating - We are currently investigating degraded service with multiple services.
Sep 11, 20:41 MDT
Completed - The scheduled maintenance has been completed.
Sep 11, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 22:00 MDT
Scheduled - We will be undergoing scheduled maintenance on services to upgrade infrastructure capacity leading to improved overall performance. The maintenance period will affect products such as mobile apps (OS3, OS2, IA), customer.control4.com, my.control4.com, When>>Then, Remote ComposerPro, Remote ComposerExpress, Voice (Alexa, Google).
Sep 9, 16:42 MDT
Sep 10, 2020
Resolved - This incident has been resolved.
Sep 10, 14:05 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 11:41 MDT
Identified - The issue has been identified and a fix is being implemented.
Sep 10, 11:02 MDT
Investigating - We are currently investigating the issue.
Sep 10, 10:34 MDT
Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.